Legal notices

Please read the following terms and conditions carefully. They relate to Walloon Brabant Tourist Office’s policy on the use of this website and the management of personal data (privacy policy).

© Photos displayed on this website are, unless stated otherwise, the exclusive property of the Walloon Brabant Tourist Office, Wallonie Belgique Tourisme or our tourism partners. Any use or reproduction requires prior consent of the copyright holder. 

This website is published and managed by the non-profit organisation the Walloon Brabant Tourist Office.

Institution’s head office:

Place du Brabant wallon, 1

1300 Wavre – Belgique

Contact details

+32 (0)10 23 61 08 
info@waterlooandbeyond.be 

Website concept, production, design, technical administration and management

SARL SCOP Laëtis
Place de l’église
12120 ARVIEU
www.laetis.fr

Website hosting

OVH
2 rue Kellerman
59100 Roubaix 
France
www.ovh.com

1. Conditions of website use

Access and use of the website

The user of the website www.destinationbw.be/en acknowledges that he has the necessary capacity and means to browse and use this website. He also acknowledges having checked that the terminal used for accessing the website does not contain any viruses and is in proper working order.
Furthermore, he acknowledges having read this legal notice and agrees to comply with it.

As a user of the website www.destinationbw.be/en, you agree to neither impede or distort the operation of the website, nor infringe all or part of the components of the website, nor access the website in a fraudulent manner.

Security

The Walloon Brabant Tourist Office shall implement reasonably viable means to safeguard the website www.destinationbw.be/en from viruses and other computer crimes.
It disclaims all liability in the event of direct or indirect damage caused to the user’s terminal in the course of browsing or using features of the website or of a third-party website to which he has been redirected.
Furthermore, the Walloon Brabant Tourist Office shall not be held liable for any direct or indirect damage resulting from the user being unable to browse the website or use any of its features.

Website content

Information displayed on the website

The purpose of this website is to provide information on tourism in Walloon Brabant and on its tourist office.
The Walloon Brabant Tourist Office will endeavour to provide any information that is available and verified However, it cannot guarantee that such information is relevant, accurate, comprehensive or up-to-date.
Consequently, the user of this website acknowledges that the use of such information is under his own responsibility. The Walloon Brabant Tourist Office shall not be liable for any errors, omissions, direct or indirect damage resulting from the browsing or use of www.destinationbw.be/en, or any information made available on other websites to which this website redirects the user.

If you note any errors in the information published on the website, please contact the Walloon Brabant Tourist Office (info@destinationbw.be – +32 10 23 61 08).

Information shown on third-party websites redirected from the website

This website may contain hypertext links to third-party websites. These links are provided only for information purposes.
The Walloon Brabant Tourist Office does not exercise any control over the content of those websites; under no circumstances may it be held liable for the existence of those websites or the information contained therein.
Moreover, the fact there are hypertext links on the website www.destinationbw.be/en to third-party websites does not mean that the Walloon Brabant Tourist Office approves of their content or that it collaborates in any way with the operators of those websites.

The Walloon Brabant Tourist Office shall implement reasonably viable means to safeguard its websites from viruses and other computer crimes. It disclaims all liability in the event of direct or indirect damage caused to the user’s terminal in the course of browsing or using features of the website or of a third-party website to which he has been redirected. Furthermore, the Walloon Brabant Tourist Office shall not be held liable for any direct or indirect damage resulting from the user being unable to browse the website or use any of its features.

Information shown on third-party websites that redirect to the Walloon Brabant Tourist Office website

If you wish to create a hypertext link to www.destinationbw.be/en on your own website, you should first contact the Walloon Brabant Tourist Office. The tourist office will give you, as soon as possible, all information on the acceptability of such a link.
Third-party websites containing a hypertext link to this website are the only parties with control over the information appearing on their website.
The Walloon Brabant Tourist Office does not exercise any control over the content of those websites; under no circumstances may it be held liable for the existence of those websites or the information contained therein.Les sites web de parties tierces où le présent site est présent en lien hypertexte ont seuls la maîtrise des informations présentes sur leur plateforme.
La Maison du Tourisme du Brabant wallon n’exerce aucun contrôle sur le contenu de ces sites et ne peut en aucun cas être tenue responsable de l’existence de ces derniers, ni de l’information qui y est reprise.

Intellectual property

The website www.destinationbw.be/en  as well as the software, structures, editorial contents, graphics, photographs, audio recordings and videos, databases and other elements contained herein are the exclusive property of the Walloon Brabant Tourist Office or third parties who have licensed their use to the Walloon Brabant Tourist Office.
All these elements are subject to different pieces of legislation on copyright and ancillary rights, trademarks and patents, as well as the law on the legal protection of databases.
It is prohibited to reproduce, disseminate or use such elements without the express prior written authorisation of the Walloon Brabant Tourist Office, or in a way that does not comply with the relevant legislation and exceptions.

2. Cookies

While browsing the website www.destinationbw.be/en, information may be recorded on cookie files that we install on your computer, tablet or mobile phone.
This section explains what a cookie is, how we use them and how you can manage them.

What is a cookie?

Cookies are small text files (trackers) that are installed on your device when you browse a website. They contain information that the website’s server records on the hard drive of the terminal (computer, mobile, tablet, etc.) used to connect to the website.

Such information can be particular settings, for example your choice of language, which you will not have to enter again during a subsequent visit to the website. As a result, cookies allow you to quickly access the website again and ease your browsing.

Cookies can only be read by the website’s server and they allow your browser to be identified during your visit and any subsequent visit.

Cookies do not identify you personally, rather your terminal’s browser. They do not have access to any other information on your terminal.

What types of cookies do we use?

Technical and functional cookies

– Technical and functional cookies are essential for the proper functioning of the website because they allow the website’s main functions to be used.

– Performance and functional cookies help personalise and improve the browsing experience (e.g. recognise your terminal, save your language settings, record your movement from one page to another).

These cookies do not contain any personal data.          

The majority of Internet browsers are configured to accept cookies, but you can set your browser to allow or block cookies.

However, this configuration can affect your web browsing and even access to certain content on the website which requires cookies (i.e. certain sections of the website may not function correctly).

How can you change the cookie settings on your browser?

Your browser’s help menu will assist you in changing your cookie settings.

Internet Explorer : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari : http://help.apple.com/safari/mac/9.0/#/sfri11471
Chrome : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

Website traffic cookies (statistics)

These cookies are used by us and our service providers (e.g. Google Analytics) to measure how many users visit the different sections of the website. This allows us to assess and improve our website.

These cookies collect data such as the number of visitors and the time spent on a page.

These cookies do not collect any personal data or any individual information. They only produce anonymous statistics and traffic volume.

Social network cookies

Our website contains cookies that share links to Facebook, Twitter, YouTube and other similar social networks.

These links redirect you to the respective websites of the different social networks which are covered by those networks’ own cookie policies.

We have no control over the cookies installed by those social networks.

If you do not want our website to install cookies that enable interaction with social networks, you can change the settings directly on:

You should also read the terms and conditions of use of the website (see above) and our privacy policy (see below) which set out the rules we follow in processing the personal data we collect from you.

3. Privacy policy

This privacy policy describes how www.destinationbw.be/en uses and protects the information you provide to www.destinationbw.be/en when using the website.

As the website administrator, the Walloon Brabant Tourist Office endeavours to ensure your privacy is protected. The information you provide when using the website is used in accordance with this privacy policy.

Who is the data controller of your data?

The non-profit organisation the Walloon Brabant Tourist Office (BCE 0697.832.153) is the data controller of personal data obtained from the website www.destinationbw.be/en.

If you have any enquiries about the website www.destinationbw.be/en or wish to exercise your rights relating to the processing of your personal data, you can contact the Walloon Brabant Tourist Office:

– By post :
The Walloon Brabant Tourist Office
Place du Brabant wallon 1
1300 Wavre – Belgique
– By email :
info@destinationbw.be

Why do we collect your data?

The Walloon Brabant Tourist Office uses the data collected during your use of the website for:

  • Answering you: the data collected enables us to respond to questions asked in contact forms, inform you on changes to the website and its features, and manage your participation in competitions, quizzes, etc. that are organised by the tourist office;
  • Understanding you: the data collected allows us to conduct surveys and draw up statistics to understand the preferences of the website visitors. The results can be used to improve the tourism offerings in Walloon Brabant and the website’s content;
  • Improving your browsing experience: the data collected allows us to adapt and improve the website’s content and its navigation, as well as adapt the website to the needs and preferences of its users;
  • Informing you: the data collected when you subscribe to the newsletter enables us to regularly send subscribers promotional emails (e.g. special offers) and new tourism information on Walloon Brabant.

How do we collect your data?

The Walloon Brabant Tourist Office collects personal data through cookies, completed forms on its website and from newsletter subscriptions.

All data are collected and processed on the basis of your consent. You can revoke your consent and request the deletion of your data by contacting the tourist office at the email address given in the section “Contact details”.

What data do we collect?

In the case of forms, we collect the following data:

  • Identity (first name and surname);
  • Email address;
  • Postal address (street, number, town, country).

In the case of newsletter subscriptions, we collect the following data:

  • Identity (first name and surname);
  • Email address;
  • Your tourism preferences.

As part of browsing the website, the data collected are described in our “Cookie policy” and are accessible at any time during the browsing of the website.

For how long do we store your data?

Personal data are stored for two years from the last contact (information request, etc.). After this time period, data are wiped every 3 months.

Data relating to a newsletter subscriber are stored until that person unsubscribes.

Who has access to your data?

The only people with access to personal data collected by the website www.destinationbw.be/en are the staff members of the Walloon Brabant Tourist Office and our technical services providers, acting as data processors. Such access is only for the purposes described in the sections “Why do we collect your data?”

The Walloon Brabant Tourist Office shall not disclose your personal data to any third parties and shall take all appropriate measures to ensure the security of the data.

What rights do you have over collected data?

In accordance with the General Data Protection Regulation (GDPR), the Walloon Brabant Tourist Office shall ensure you can exercise the following rights:

  • Rights to information and access: you can request that the tourist office provide you with the personal data it has on you;
  • Right to rectification and erasure: you can request that the tourist office amend any incorrect data or ask for the erasure of the data;
  • Right to data portability: you can request that the tourist office send you a copy of the data held on you in a commonly usable format;
  • Right to restriction of processing: you can request that the Walloon Brabant Tourist Office restrict the processing of your data, especially where you exercise the right to rectification.

At any time, you can exercise one or more of these rights vis-à-vis the Walloon Brabant Tourist Office by sending an email to the following address: info@destinationbw.be. Our team will respond to your request as soon as possible but within one month of receipt.

Applicable law and jurisdiction

The website www.destinationbw.be/en and these terms and conditions of use are governed by Belgian law. In the event of a dispute, only the courts of the judicial district of Nivelles shall have jurisdiction to hear the matter.
In the case of a dispute, a printed version of this legal notice will be admissible in any legal or administrative proceedings.

Contact details

Any question or objection relating to the website www.destinationbw.be/en or relating to the processing of personal data can be sent:
– By post:
The Walloon Brabant Tourist Office
Place du Brabant wallon 1
1300 Wavre – Belgique
– By email :
info@destinationbw.be

If you have a question about the website www.destinationbw.be/en or our privacy policy, or you wish to make a complaint or exercise a right described under the section “What rights do you have over collected data?”, please contact us:

– By post:
The Walloon Brabant Tourist Office
Place du Brabant wallon 1
1300 Wavre – Belgique
– By email :
info@destinationbw.be

If you are not satisfied by the response given by the Walloon Brabant Tourist Office in relation to your rights, you should contact the Belgian Data Protection Authority.